Privacy Policy

Flexitallic Privacy Policy

Our Privacy Policy was last updated and posted on May 25, 2018. It governs the privacy terms of our Website, located at Any capitalized terms not defined in our Privacy Policy, have the meaning as specified in our Terms of Service.

This privacy policy explains how we use any personal information that we may collect about you when you use this website. By using our website, you’re agreeing to be bound by this Policy

Who are we?

The Flexitallic Group is a global manufacturer and supplier of engineered sealing solutions, serving the  oil and gas, chemical, nuclear, power and OEM sectors. The Flexitallic Group and its subsidiaries include Flexitallic US LLC, Flexitallic UK Ltd., Flexitallic GmbH, Flexitallic Belgium BVBA, SIEM Supranite, SAS, Flexitallic Gasket Technology (Suzhou) Co Ltd, Flexitallic Canada, Ltd. and Flexitallic LLC. 


Your Privacy
Flexitallic follows all legal requirements to protect your privacy. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. You will see terms in our Privacy Policy that are capitalized. These terms have meanings as described in the Definitions section below.

"Non Personal Information" is information that is not personally identifiable to you and that we automatically collect when you access our Website with a web browser. It may also include publicly available information that is shared between you and others.

"Personally Identifiable Information" is non-public information that is personally identifiable to you and obtained in order for us to provide you within our Website. Personally Identifiable Information may include information such as your name, email address, and other related information that you provide to us or that we obtain about you.

Information We Collect
We collect information about you when you send an enquiry or order for our products and services, or engage in a live chat session.  The only personal information we collect might include your name, address, email address, IP address and information regarding what pages are accessed and when.   Website usage information is collected using cookies. We do not collect personal data such as the date of birth, identification numbers, genetic, mental, economic, cultural or other social identity information of natural persons. Generally, you control the amount and type of information you provide to us when using our Website.

As a Visitor, you can browse our website to find out more about our Website. You are not required to provide us with any Personally Identifiable Information as a Visitor.

Computer Information Collected
When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically considered Non Personal Information. We also collect the following:

  • Cookies
    Our Website uses "Cookies" to identify the areas of our Website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.

    • For further information visit or

  • Automatic Information
    We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you're headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.

How We Use Your Information
We use the information we receive from you as follows:

  • Customizing Our Website
    We may use the Personally Identifiable information you provide to us along with any computer information we receive to customize our Website.

  • Sharing Information with Affiliates and Other Third Parties
    We do not sell, rent, or otherwise provide your Personally Identifiable Information to third parties for marketing purposes. We may provide your Personally Identifiable Information to affiliates that provide services to us with regards to our Website (i.e. payment processors, Website hosting companies, etc.); such affiliates will only receive information necessary to provide the respective services and will be bound by confidentiality agreements limiting the use of such information.

  • Data Aggregation
    We retain the right to collect and use any Non Personal Information collected from your use of our Website and aggregate such data for internal analytics that improve our Website and Service as well as for use or resale to others. At no time is your Personally Identifiable Information included in such data aggregations.

  • Legally Required Releases of Information
    We may be legally required to disclose your Personally Identifiable Information, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you and/or other Members; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of Flexitallic, our Users, employees, and affiliates.

  • Additionally
    ​​We collect information about you in order to process your order or enquiry, and if you consent, to email you about other product and services we think may be of interest to you.

    We will not share your information for marketing purposes with companies outside of The Flexitallic Group.  We do not transfer the personal data we collect outside the EEA. 

    We will not retain the information we collect about you longer than is necessary to fulfill the purpose for which it was collected.  If you consent to receive marketing information about Flexitallic products and services we will retain the personal data until you withdraw your consent. If you should make a request to us, we will erase any personal data on you that we may have collected, unless we have a legal obligation to maintain such data.  In such event, we will advise of the legal obligation that requires us to keep the personal data that you have requested be erased. 

    We will not port any personal data we have collected to another party, unless it is automated personal data and you have made a written request that it be ported to the third party

We would like to send you information about Flexitallic products and services which may be of interest to you.  Even if you have consented to receive this information, you may opt out at a later date.  We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent as indicated below.

You have a right at any time to stop us from contacting you for marketing proposes


Links to Other Websites
Our Website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked Websites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. In addition, these websites may contain a link to Websites of our affiliates. The websites of our affiliates are not subject to this Privacy Policy, and you should check their individual privacy policies to see how the operators of such websites will utilize your personal information.

Privacy Policy Updates
We reserve the right to modify this Privacy Policy at any time. You should review this Privacy Policy frequently. If we make material changes to this policy, we may notify you on our Website, by a blog post, by email, or by any method we determine. The method we chose is at our sole discretion. We will also change the "Last Updated" date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.


Access to your information and correction

You have the right to request a copy of the personal data  that we hold about you.  If you would like a copy of some or all of your personal data in our possession, please contact:

Data Protection Officer
Ed Kalynchuk
Flexitallic Canada Ltd
4340 - 78 Avenue
Edmonton, AB, T6B 3J5, CANADA
T: +1 780.466.5050

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. If we receive such a request that we can verify is from you; we will correct or remove any inaccurate personal data we may find, and we will notify you of any change in the information. 


How to Contact Us

Please contact us if you have any questions about our privacy policy or information we hold about you:

Data Protection Officer
Ed Kalynchuk
Flexitallic Canada Ltd
4340 - 78 Avenue
Edmonton, AB, T6B 3J5, CANADA
T: +1 780.466.5050

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